INSTRUCTIONS FOR FOOD DELIVERY (ENG)

First of all, if you don`t speak Spanish or Catalan, we recommend you to use CHROME navigator and activate the TRANSLATOR FUNCTION. You can do it clicking the right button of your mouse and choose “translate to...” your idiom


INSTRUCTIONS TO BUY VIA ONLINE STORE Coanegra S.coop


1st- Enter to the web https://botiga.coanegra.com .If you are a customer go to “My Account” on the top of the page. If you are a new costumer, go to “New Costumer” and click “Sign up”.


In “Register Account", fill out the questionnaire and go to "CONTINUE". Look carefully to fill correctly the section of COUNTRY (you must to select "Spain") and PROVINCE (“Balearic Islands"). During the next 24 hours, you’ll receive an email from Coanegra indicating that you are already authorized to buy. If you are already registered, go directly to "start buying" or "PRODUCTS".


It’s important we have your email, address and cell phone number, in case we need contact you for the delivery. In the questionary you must fill these fields mandatorily.


If you want to receive them with no transport fees you must select the field “Consumer group” in the questionary . In such case, we'll send your products to Restaurant VerdeTeja (Lledoners Street No 14, Alcudia) the next Thursday after you bought in our web shop from 18:00 h to 20:00 h PM. Remember to buy with 48 hours in advance.


If you want home delivery, fill the field “Home delivery”. If you are renting a house or an apartment (or staying at your boat) for a few days in Alcudia, and you want we deliver the products to your home, we recommend you to be sure about the address you want to receive your products. You must write the exact address (Street, Number, apartment, dock, port, etc.). Remember we'll deliver the products two days later from the day you bought (not counting the day of purchase) from 18:00 h to 20:00 h. For example, if you buy on Tuesday, at 9 AM, you'll receive your products next Thursday from 18:00 to 20:00 h.


If everything is OK you'll receive an e-mail from Coanegra S. Coop saying you are registered and waiting for validation. In a short time, we'll check your register and approve it. You'll receive another mail confirming you can begin shopping¡


2nd- In the main menu of the page, pick on “PRODUCTS” and a list of product families will appear. You can choose the product family that interests you and our offer will appear. "Click" on the product photo you want. If you select "BUY”, by default it will mark ONE UNIT of the product.


If you click at the photo, and the product is sold by kilogram, you can ask for less than one unit. For example, if you want a half kilo, you have to put 0.5, in the box on the left side of the button “BUY”. If you want 250 grams, you have to put 0.25). IMPORTANT: you have to put a period to separate decimals (.), never a comma (,).


If the product is sold per unit or bunch, you can only buy multiples from 1. Each time you make a "click" to "BUY" you are buying 1 unit. If you look at the cart - up and the right- you will see that the product and its price have gone up to your order. Repeat the process for each product you want to order.


Products that have the green circle symbol “KM0”, are both organic and from Majorca, and are those we recommend buying for their greater social and environmental impact.


3rd- When you've finished shopping, go to the cart and click. To check your purchase, click on the chart symbol (Top right) and you will get a list of every product you've bought. If you were wrong and want to eliminate a product from the list, see the right side of the product that you want to delete. Click the "X" and the product will be removed.


4th- If everything is correct, go to box "PAY" and a short form will appear. You must to write again your e-mail address and your password.( both the same you write when you registered) Then the Bill data will appear with your info.


If you chose the “Consumer group” field when you fill the register form, you’ll receive your purchase with no transport fees in Restaurant VerdeTeja. In that case your product will be delivered each Thursday, immediately after the day you order your purchase.


If you chose the “home delivery” field, an extra fee of 6 Euros (plus taxes) will appear in your bill.


, if you chose “Consumer group” will appear “delivery Point” on the “DELIVERY METHOD” field . If you chose “home delivery”, the “Flat rate shipping” will appear.


On “PAYMENT METHOD ", select the "Credit Card" option and fill in the data. For non-members of Coanegra S. Coop is not available the “Cash on delivery” option.


Do not forget to click the box at the bottom of the page that says "I agree with Terms and Conditions". We recommend you read the TERMS AND CONDITIONS, which explains in detail the conditions to use online store.


If you have any questions, please call 671 889 304, and we'll answer your questions.


Thanks to support organic farmers from Majorca¡

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